Privacy Policy

Personal Data Collection Statement

This Personal Data Collection Statement ("PICS") is intended to inform you in accordance with the General Data Protection Regulation (GDPR) about:

  • The purpose for which the personal data we collect will be used after collection in connection with the use of our website ("the website") or your purchase of products sold through the website ("products");
  • Who may have access to your personal data;
  • Who you can contact to request access to or correction of your personal data.

We may revise this PICS through changes on this page. You should, therefore, regularly check this page to stay updated on any changes we make.

Data Controller

1.1 ("we," "us," "our") is the entity responsible for processing personal data.

Affected Individuals

This PICS applies to personal data concerning ("you" or "your"):

(a) Visitors: Individuals who visit our website;

(b) Users: Individuals who purchase, request, or receive products;

(c) Contacts: Individuals who contact us through our website, email, or otherwise.

What We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From visitors: IP address or other unique device identifiers;

(b) From users:

  • Username;
  • Account password;
  • Full name;
  • Email address;
  • Billing address;
  • Delivery address;
  • Payment information;
  • Phone number;

(c) From contacts:

  • Full name;
  • Email address;
  • Any other personal data you provide to us.

Note: Data marked with * are mandatory personal data.

3.2 If you do not provide us with the necessary personal data, we may not be able to grant you access to our website, deliver products to you, or respond to your communication with us.

Purpose and Use

4.1 We have the right to collect, store, process, transfer, and use your personal data for the following purposes:

(a) To deliver our products to you, such as:

  • Managing and completing your orders;
  • If you choose to register an account on our website, creating and updating your registered account;
  • Processing and facilitating payment for your orders;

(b) To monitor and analyze the use of our website and create aggregated statistics about this use;

(c) To personalize your experience on our website, including identifying your preferences and behavior to better meet your individual needs;

(d) To improve our website and products based on the information and feedback we receive from you, as well as our analysis of website usage and product purchases;

(e) For research and development purposes, including using your personal data for testing, research, analysis, and support for product development (including machine learning);

(f) For customer service and helping us respond more effectively to your inquiries, receive feedback, and handle support requests;

(g) For non-marketing-related messages regarding your orders, such as order confirmations and shipping notifications;

(h) For technical purposes and project management needs;

(i) To maintain the security and integrity of personal data collected through our website;

(j) To prevent fraud;

(k) For legal procedures or as required by regulatory authorities, government agencies, and official requests;

(l) For direct marketing, but only if we have obtained your consent (see Section 11 below); and

(m) For other purposes directly related to the above.

4.2 The personal data we collect shall not be used for other purposes unless:

(a) You have given your explicit consent for use for those specific other purposes;

(b) The purpose is directly related to the purpose for which the personal data was collected; or

(c) We have the right to use the personal data for other purposes under an exception or otherwise in accordance with applicable laws and regulations.

Recipients of Transferred Data

5.1 We may share your personal data with the following individuals:

(a) Our employees and managers;

(b) Our subsidiaries and their employees and managers;

(c) Shopify Inc. and its subsidiaries and parent company, an IT provider that manages and maintains our website and processes orders made through the website;

(d) PayPal Holdings Inc. and its subsidiaries, as well as other payment processors ("payment processors") we may hire to perform payment transactions related to our products or business;

(e) Suppliers of our products ("suppliers") to enable the shipment of our products to you;

(f) Other service providers and data processors we have engaged, such as:

  • Administration services;
  • IT services and software providers;
  • Data analysis providers;
  • Data entry and processing providers;
  • Cloud-based services; and
  • Credit rating agencies.

(g) Our insurance companies and banks;

(h) Our professional advisors in law, finance, and accounting;

(i) Other companies, organizations, or individuals where necessary under applicable laws, regulations, legal procedures, or public requirements, or if disclosure is deemed appropriate for security purposes. This includes sharing personal data with other companies, organizations, or individuals to protect against fraud and prevent fraud; and

(j) Other companies, organizations, or individuals in connection with negotiations for a merger, sale of business assets, consolidation, or restructuring, financing, or acquisition of all or part of our business.

5.2 If you make a payment to us through payment processors, you enter into a direct contract with the payment processor and are subject to their terms and privacy policies. You should review the privacy policies of the payment processor and, where applicable, provide consent to these policies, which are not governed by this PICS or our privacy policies.

5.3 When we share your personal data with others, we will ensure confidentiality by including confidentiality or contractual provisions in agreements with third parties with whom we share your personal data.

5.4 We may share your personal data with others not described in Section 5.1, if we inform you in advance and obtain your consent.

Cookies

6.1 Our cookie policy is part of this privacy statement, which you can access and use on our website.

6.2 A cookie is a small data file that a website can send to your computer or device when you visit our website.

6.3 Cookies are used to make websites more efficient by allowing them to recognize you and remember information that makes your use more convenient (such as remembering user settings).

6.4 We use cookies to:

(a) Store technical data to ensure that our website loads and displays correctly when you visit;

(b) Remember choices you have made or information you have provided, so your preferences are saved for future visits;

(c) Analyze how you navigate our website to help us optimize the design;

(d) Track behavior and preferences to assess which products and information you may be interested in.

6.5 The cookies we use are either:

(a) Necessary cookies, which are essential for our website so you can move from page to page and use the website's features;

(b) Functionality cookies, which allow our website to remember choices you have made and offer more personalized features; or

(c) Performance cookies, which collect information about your use of our website and help us improve the website's functionality.

6.6 We use a limited number of third-party cookies; these can be found in our cookie policy.

6.7 By continuing to use our website without notifying us of your rejection of the use of cookies or withdrawing your consent, you accept our use of cookies.

6.8 You can reject the use of cookies or withdraw your consent at any time by making the relevant settings in your browser. These settings are usually found in the "Options" or "Settings" menu of your internet browser or by clicking "Help" in your browser's menu. Removing cookies may affect your use and experience of our website.

6.9 We only store cookies for the period necessary for the function they are used for. This period varies depending on the cookie.

Data Retention

7.1 We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. We may also retain your personal data for longer if required to meet our contractual or legal obligations.

7.2 Personal data that you have provided to us will be destroyed once the retention period has expired.

Access and Correction

9.1 Under the PDPO, you have the right to:

(a) Request a copy of the personal data we hold about you, unless we are exempt from complying with a request for data access; and

(b) Request that we make necessary corrections to personal data that you believe is incorrect, after we have fulfilled your request for data access. We may deny a request for data correction if we believe that the personal data listed is correct, or that an opinion or proposed correction is erroneous.

9.2 If you wish to access or correct your personal data, please contact us.

9.3 We reserve the right to charge a reasonable fee for processing a request for access to or correction of personal data.

Direct Marketing

10.1 We may use your collected personal data to market our products directly to you.

10.2 The types of personal data we use for direct marketing purposes are:

□ Your full name;

□ Your email address;

□ I do not object to the use of these types of personal data for direct marketing.

□ I object to the use of the personal data listed in the checked boxes for direct marketing (but not the other types).

10.3 The direct marketing activities we intend to carry out using your personal data include:

□ Information and promotional materials about: our products, similar products you have previously purchased, discounts and other campaigns, as well as information about us that we believe you will find useful;

□ Updates about our website or products; and

□ Holiday greetings.

□ I do not object to receiving these types of direct marketing activities.

□ I object to receiving the types of direct marketing activities listed in the checked boxes (but not the other types).

10.4 If you do not explicitly give your consent, we may not use the types of personal data described in this paragraph 11 for the direct marketing activities.

10.5 If we receive your consent for direct marketing, we may share your personal data with the individuals mentioned in Section 5.1(d) for this purpose.

Withdrawal of Consent

11.1 You have the right to withdraw your consent for the processing of your personal data at any time.

11.2 You can withdraw your consent by contacting us.

Changes

12.1 We may update this PICS from time to time to reflect changes in the way we process your personal data or to comply with new legal obligations. When we make significant changes to this PICS, we will provide you with a notice of the changes.

12.2 We encourage you to periodically review this PICS to stay informed about how we protect your privacy.